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Case Study · Aviation Operations

Answering one compliance question took 37 minutes. Now it’s 37 seconds.

A German airline’s operations team had one default response to compliance questions: "I’ll get back to you."

The answer existed — it just took three people, four tools, and half the morning to find it. We fixed it.

6.2 hrsback per person, per day
<1%error rate (was 12%)
12 weeksfrom first call to production
01 · What we built

A system that connects to everything — and answers anything.

Live demo — click to pause
Operations Agent
Where are the tier III exemption rules?
10:41 AM
Tier III exemption rules are defined in Section 14.3.2 of the Regulatory Han
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02 · The results

What changed after 90 days in production.

0.0hours back per person
MetricBeforeAfter
Response time37 min37 sec
Queries per day8–1280+
Error rate~12%<1%
Cross-referencingManualAutomated

The team stopped saying ‘I’ll get back to you.’ That alone was worth it.

— Head of Operations · 200+ person team across 3 bases